The

StrategicDifference

The Difference Isn't What We Do. It's How We Think.

Most companies focus on cleaning up trash.

We focus on preventing trash problems.

Overflowing dumpster compared with a clean, controlled dumpster enclosure

Our Story

Strategic Sanitation Services was founded in 2007 by Rick Hilgert, who recognized that overflowing dumpsters, resident complaints, and rising trash costs weren't just trash problems—they were systems problems. His solution was a proactive trash management system that helped communities stay cleaner, reduce costs, and eliminate daily headaches.

In 2009, Steve Reyes joined Rick as a partner to help grow the company. Together, they expanded Strategic from serving just a few communities into Southern California's most trusted waste management partners.

Today, Kenneth Reyes leads Strategic into its next chapter, building on the strong foundation established by Rick and Steve while continuing to innovate and deliver the exceptional service our customers have come to expect.

For close to 20 years, Strategic has remained focused on one simple promise to all community managers: Never Worry About Trash Again.

Kenneth Reyes of Strategic Sanitation Services

Kenneth Reyes, President

Why Communities Choose Strategic

First Month Free

Month-to-Month Agreement

One Price All-Inclusive

95% Customer Retention

77 Net Promoter Score

20 Years in Business

4.9-Star Google Rating

Imagine Never Worrying About Trash Again

Here's what you can expect when Strategic manages your community.

Get Your Time Back — Spend less time managing trash and more time managing your community.

We coordinate the details, resolve issues, and work directly with your waste hauler—so you don't have to.

A Partner You Can Count On — One team. One point of contact. Total accountability.

You'll always know who to call, and we'll own your trash operations from start to finish.

Fewer Resident Complaints — A cleaner community creates happier residents.

Our proactive system helps prevent overflowing dumpsters and unsightly trash areas before complaints begin.

Problems Prevented—Not Just Cleaned Up — Our system helps stop recurring trash problems before they happen.

Instead of constantly reacting to the same issues, we identify and eliminate their root cause.

Lower Waste Costs — Reduce unnecessary overages, fines, and waste expenses.

Smarter trash management helps control costs while keeping your community clean.

Confidence Every Month — Stay because you love the results—not because you're locked into a contract.

With month-to-month service and our Love It or Leave It Guarantee, we earn your business every month.

“Before Strategic, trash consumed far too much of my time. Resident complaints, overages, fines, and waste hauler issues were a constant distraction. Today, Strategic owns our entire trash operation. Our community is cleaner, our costs are lower, our residents are happier, and I truly never worry about trash anymore.”

Ready for the Same Results?

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Purpose

Why We Do What We Do

These values guide every decision we make—from how we serve our customers and support our team members to how we care for the communities and environment entrusted to us.

Strategic purpose: Honor God, Care for People and Serve Our Community

Brand Promise

Our Promise To Every Community

Everything we do is designed to deliver on this promise. Through proactive service, customized waste management systems, and a team that truly owns your trash operation, we help keep your community clean, compliant, and complaint-free.

Strategic brand promise built on respect, reliability, and responsibility

When your trash management system works, your entire community works better.

Who We Serve

Garden Communities

Garden-style multifamily community

Podium Communities

Podium-style multifamily community

Hybrid (Garden & Podium)

Hybrid garden and podium community
Quality communities

For Community Managers and HOA Boards who demand more.

20 YEARS PROUDLY SERVING SOUTHERN CALIFORNIA.

Where We Serve

Service map for Los Angeles, Orange, and San Diego counties